Service Center Locations

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Service Center Locations

USA map showing service center locations Teaneck, NJ San Diego, CA San Jose, CA Mt. Pleasant, PA In order to provide the most efficient service possible, we've made some changes to our service locations and capabilities. A major advantage is increased service capability in the metropolitan New York and Los Angeles areas.

If you have any questions about where to send an item for repair, please call our national toll-free number: 866-766-9272, option 2.

Click here to request Depot or Field Service.

We thank you for your business and look forward to continuing our relationship.
 
Eastern Service Facility
Teaneck
Sony Service Center
Sony Electronics, Inc.
123 W. Tryon Avenue
Teaneck, New Jersey 07666
Voice: 201-833-5300
FAX: 201-833-5312
E-mail: TeaneckService@am.sony.com		 For the following products:
  • DVCAM Camcorders and Decks
  • Analog and Digital VTRs
  • Broadcast Cameras and Camcorders
  • CRT Monitors
  • CRT Projectors
  • DMX-R100 Audio Mixers
  • Videoconference Products
  • Systems Products
  • Wireless Microphones
  • DXC Cameras
 
Western Service Facility
Los Angeles
Sony Service Center
Sony Electronics, Inc.
2706 Media Center Drive; Suite 130
Los Angeles, California 90065
Voice: 323-352-5000
FAX: 323-352-5039
E-mail: LAService@am.sony.com		 For the following products:
  • DVCAM Camcorders and Decks
  • VHS Decks and Duplicators
  • 8MM Decks and Camcorders
  • Analog and Digital VTRs
  • Broadcast Cameras and Camcorders
  • CRT Monitors
  • CRT Projectors
  • Professional Audio Products
    (Except: Wireless Microphones and DMX-R100)
  • DXC Cameras
 
National Service Facility
San Jose
Sony Service Center
Sony Electronics
2520 Zanker Road
San Jose, California 95131
Attn: Service Operations
Voice: 408-352-8282
FAX: 408-352-8283

 For the following products:
  • Printers
  • Passport Systems
  • Network Players
  • FRB (Field Replacement Boards)
 
San Diego
San Diego DSSC Service Center
16795 Via Del Campo
Dock 30A
San Diego, California 92127
Voice: 866-766-9272

Sony Security Products Service
16795 Via Del Campo
Bldg 3, Dock 32
Attn: Security Products
San Diego, California 92127
Voice: 800-472-7669

 For the following products:
  • Plasma PFM Monitors
  • LCD Monitors
  • Security Products
 
Laredo
Sony Service Center
Sony Electronics
10227 Crossroads Loop
Laredo, Texas 78045
Voice: 866-766-9272
FAX: 956-795-4675

 For the following products:
  • Professional VPL Projectors only.

    (For service on Consumer VPL Projectors, please call 800-222-7669)
 
Mt. Pleasant
Sony Service Center
Sony Electronics
1001 Technology Drive
Door 27H
Mt. Pleasant, PA 15666
Voice: 866-766-9272

 For the following products:
  • SnapLab Printers